HOW LONG DOES IT TAKE TO PROCESS AN ORDER?
Please allow 1-3 days for your order to be processed for shipping or pickup. We make every effort to fulfill orders as quickly as possible. I am a human, working with human hands and a human brain. I'm not perfect, but I do my best. Read more about order processing here.
DO YOU SHIP?
We ship both domestically and to select international destinations using the expedited parcel shipping option. Shipping times will depend on your location. We use Canada Post and their delivery times along with any notices of delays are available on their website. *Please note that they have been slower than normal due to the pandemic and various natural disasters and weather events lately. They offer no guaranteed delivery times for expedited parcel at this time.* Kev's Diecast Collectibles is not responsible for shipping carrier delays.
Kev's Diecast Collectibles Merch orders can take 4-8 weeks to create and deliver as they are made to order. These will be shipped separately from other items unless you request to hold the package until the merch arrives.
For more information on domestic shipping within Canada please click HERE
For more information on international shipping please click HERE
*PLEASE NOTE* All boxes are sent with tracking and the tracking number will be provided to you once the items have shipped. We will not accept any requests to send products without tracking. All shipments within Canada will be either delivered with signature on delivery or delivered to a post office and held for pickup. With the amount of parcel theft happening these days, it is better to be safe than sorry.
CAN I PICK UP MY ORDER IN PERSON?
While we do not have a brick and mortar store location that can be visited, we do offer local pickup options in Abbotsford and Langley, British Columbia. For more information on local pickup options, please click HERE